IHOP on East Sprague

5403 E. Sprague Ave., Spokane, WA 99212
509-568-1111
www.IHOP.com

PARKING

This establishment has the following types of parking: free parking in lot

• There are 53 spaces on the premises
• Three are marked ‘reserved’, ‘handicapped’, ‘disabled’, etc.
• All three accessible parking spaces have 5’ access aisles
• Two ‘van accessible’ parking spaces have 8’ access aisles
• Accessible parking spaces have signs that are not obstructed when a vehicle is parked there
• Surface is level, unbroken, firm, slip resistant, free of obstacles

Passenger Loading Zone

• There is no designated Passenger Loading Zone for the establishment

ACCESS TO TRANSIT

• Establishment is located within the STA Service Area for
  Paratransit

Access to STA Fixed Bus Route(s)

• Establishment is located within the STA Service Area for Paratransit.

Route Number: 90;

Stop Number: 2849 (Eastbound);

Stop Number: 2983 (Westbound);

Intersection: Sprague at Howe;

There are no shelters or benches at these bus stops!

• Distance from nearest bus stop to wheelchair accessible entrance is 400+ feet;
• Route is at least 44 inches wide;
• Surface is level, unbroken, firm, slip resistant, free of obstacles;
• Route has curb ramps and curb cuts where needed;
• Route is not covered;
• Lighting is adequate for mobility and reading signs (Bright in daytime).

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EXTERIOR

• There is a service animal relief area on the premises (grassy strip along Sprague);

This establishment has exterior pathways or walkways.

• Pathway is minimum 44 inches wide;
• Surface is level, unbroken, firm, slip resistant, free of obstacles;
• Pathway has curb ramps and curb cuts where needed;
• Pathway is covered;
• There are tactile warning strips or high contrast paint at curb ramps, stairwells, building entrances, parking areas and pedestrian crossings;
• Lighting is adequate for mobility and reading signs (Bright in daytime).

RAMPS/STAIRS

No ramps or stairs are needed to enter the establishment

MAIN ENTRANCE

• The establishment has one public entrance;
• The main entrance is wheelchair accessible;
• Ground or floor is level inside and outside entrance door;
• Threshold of door is level;
• Door threshold is no more than ½” high;
• As you enter, door opens toward you;
• Door has at least 32” clearance when door is open 90 degrees;
• Door handles can be operated with closed fist;
• There is a 2nd door or 2nd set of doors inside the accessible entrance;
• The distance between entrance door and 2nd doors is at least 48” (actual = 97”);
• Lighting is adequate for mobility and reading signs (Medium in daytime).ENTRANCE NOTES:
  • Main entrance is centered on east side of the building.

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INTERIOR

• Interior doors (aside from restrooms) have at least 32” clearance when the door is open at 90 degrees;
• Door handles can be operated with a closed fist;
• Hallways and aisles are at least 36” wide or not less than 28” for 4-foot intervals;
• There are locations that allow 60” space for a wheelchair to turn around;
• Hallways and aisles are clear of obstacles, tripping hazards, objects protruding more than 4” or lower than 80”;
• Lighting is adequate for mobility and reading signs (Medium);
• Lowest service counter is no higher than 38” with a clear view from a sitting position and a check writing surface is no higher than 34”.

 

ELEVATORS AND LIFTS

• No elevator or lift is needed as this business is on the ground
  level

SEATING

• One or more seating areas in the common area can be accessed without
  steps
• Customers can maneuver between tables without bumping into chairs
  (36” aisles)
• All tables have legroom for wheelchair users (bottom of table = 27” to 34”)
• All tables and chairs can be moved or rearranged
• There is one round or oval table that can seat 5-9 individuals
• Lighting level is medium in daytime, and is adequate for mobility and
  reading menu
• Spaces are available with adjustable lighting or brighter
  lighting
• The interior has low visual stimulation
• The interior has low background sound, and sound-absorbing
  surfaces
• There are spaces for companions to sit next to wheelchair users
• The seating area has moderate background sound when busy

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RESTROOM

• RESTROOMS:
  • There are two public restrooms in the establishment;
  • Users do not need to ask for a key to use the restroom;
  • Doors, handles and levers can be operated with a closed fist;
  • Signage is on latch side of door between 48” and 60” from floor;
  • Restroom signs have high contrast, Braille, raised lettering or low glare.

  WOMEN’S RESTROOM:

  • Room door has at least 32” clearance when open 90 degrees;
  • Accessible stall door has at least 32” clearance when open 90 degrees;
  • Stall door opens to the outside, towards the user;
  • Stall door can be opened, closed, and latched with a closed fist;
  • Stall is at least 60” wide from side to side;
  • Stall is at least 56” deep, front to back wall;
  • Stall door can be closed once a wheelchair is inside;
  • Grab bars are easily reachable behind toilet and on side wall nearest toilet;
  • Height of toilet seat is at least 17” from the floor;
  • Toilet flush can be operated with a closed fist or done automatically;
  • The coat hook is 40” from the floor;
  • The height of the sink/counter top is no more than 34” from the floor;
  • The faucet controls are no more than 17” from front edge of sink or counter top;
  • The faucets can be operated with a closed fist;
  • There is room for a wheelchair to roll under the sink (27” min clearance, 8” overhang, 9” toe space);
  • All pipes under the sinks are covered to prevent injury or burns;
  • Height of soap dispenser control is no more than 48” from floor and can be reached while seated;
  • Hand dryer or towel dispensers can be operated automatically or with a closed fist;
  • Hand dryer or towel dispenser controls are no more than 48” from floor;
  • The bottom edge of the lowest mirror is no more than 40” from floor;
  • Trash receptacles are positioned so they do not block the route of the door;
  • Toilet seat cover dispenser is no more than 48” from floor;
  • Lighting is adequate for mobility and reading signs (Medium);
  • Room has diaper changing station.RESTROOM NOTES:
    • Restrooms are located to the left, past the front counter.

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COMMUNICATION TECHNOLOGIES &
CUSTOMER SERVICE

• • One or more public phones are available w/adjustable volume control;
  • Public phones have controls min. 48” from floor protruding < 4” from wall;
  • Acoustics are comfortable (no echoing, loud music, etc). Noise level is medium;
  • If a customer is unable to hear other forms of communications writing pads are av
  • Auditory information is presented visually (daily specials are written as well as spoken)
  • Visual information is presented audibly (servers will read menus, etc.)
  • The following alternate means are available for patrons to order, contact, or schedule: On-line phone
  • Information on food allergies sensitivities are available
  • All items are within reach or assistance is offered to reach them
  • If goods and services are not accessible they are provided in alternative manner
  • The establishment offers a senior discount, beginning at age 55

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Accessibility Ambassador review conducted by Katrina Montemeyor and Dave Reynolds on May 10, 2016