1815 E. Francis, Spokane, WA 99208
509-484-3842
http://www.goldenwestmobility.com
ACCESSIBILITY
FEATURES:
PARKING ON STREET
ACCESS TO TRANSIT
EXTERIOR PATHWAY &
SEATING
ENTRANCES
INTERIOR
SEATING
RESTROOM
COMMUNICATION
TECHNOLOGIES & CUSTOMER SERVICE
PARKING
This establishment has the following types of parking: free lot
- There is a total of 17 spaces on the premises
- A total of 3 are marked ‘reserved’, ‘handicapped’, ‘disabled’, etc.
- Surface is level, unbroken, firm, slip resistant, free of obstacles
ROUTE FROM NEAREST ACCESSIBLE PARKING AREA TO ACCESSIBLE ENTRANCE:
- Distance from nearest accessible parking to wheelchair accessible entrance is 50 feet.
- Route is at least 44 inches wide
- Surface is level, firm, slip resistant, free of obstacles
- Route is partially covered
- Lighting level is bright in daytime, and is adequate for mobility and reading signs
PARKING NOTES:
- Accessible parking is along front (north) of building and west side of building
Passenger Loading Zone
- There is no designated Passenger Loading Zone for the establishment
- Establishment is located within the STA Service Area for Paratransit
ACCESS TO TRANSIT
- Establishment is located within the STA Service Area for
Paratransit
Access to STA Fixed Bus Route(s)
Route Number: 27 – E. Frances Ave. at N. Pittsburg St.
Stop Number 1965 Westbound
Stop number 1999 Eastbound
- Distance from nearest bus stop to wheelchair accessible entrance is 500+ feet
- Route is at least 44 inches wide
- Surface is level, unbroken, firm, slip resistant, free of obstacles
- Route has curb ramps and curb cuts where needed
- Lighting level is bright in daytime, and is adequate for mobility and reading signs
TRANSIT NOTES:
- Best route is to use sidewalk on north side of Frances Ave.
EXTERIOR
This establishment has exterior pathways or walkways
- Pathway is minimum 44 inches wide
- Surface is level, unbroken, firm, slip resistant, free of obstacles
- Pathway is partially covered
- Lighting level is bright in daytime, and is adequate for mobility and reading signs
Steps or ramps are not needed at this building
EXTERIOR NOTES:
- Pathway is across front (south side) of building from accessible parking on the west to the entrance
- Service animal relief area is in back (north side) of building
RAMPS/STAIRS
No ramps or stairs are needed to enter the establishment
MAIN ENTRANCE
- The establishment has one public entrance
- The main entrance is wheelchair accessible
- Ground or floor is level inside and outside entrance door
- Threshold of door is level.
- Door threshold is no more than ½” high
- As you enter, door opens toward you
- Door has at least 32” clearance when door is open 90 degrees
- Door opens with a push button
- Lighting level is medium in daytime, and is adequate for mobility and reading signs
ENTRANCE NOTES:
- Push button is on right side of entrance, near the top of a post
INTERIOR
- Hallways and aisles are at least 36” wide, or not less than 28” for 4 foot intervals
- There are locations that allow 60” space for a wheelchair to turn around
- Hallways and aisles are clear of obstacles, tripping hazards, objects protruding more than 4” or lower than 80”
- Lighting level is medium in daytime, and is adequate for mobility and reading signs
ELEVATORS AND LIFTS
- No elevator or lift is needed as this business is on the ground
level
SEATING
- The seating area can be accessed without steps
- Customers can maneuver around and between items in showroom (36” aisles)
- Entire showroom has low visual stimulation
- Showroom has low or no background sound
RESTROOM
- There is 1 public restroom in the establishment
- This restroom has ‘wheelchair accessible’ signs
- This restroom is designated “family”, “unisex”, or “assisted use”
- Signage is on center of door between 48” and 60” from floor
- Restroom signage has high contrast, Braille, raised lettering, low glare
- Users do not need to ask someone for a key to use the restroom
- Doors, handles, and levers can be operated with a closed fist
RESTROOM DETAILS
- The restroom has one toilet and does not require a separate stall
- Door has at least 32” clearance when open 90 degrees
- Room is easy to open, requiring 5 lbs or less force to open
- Room is at least 60” wide from side to side
- Room is at least 56” deep, front to back wall
- Door can be closed once a wheelchair is inside
- Grab bars are easily reachable behind toilet and on side wall nearest toilet
- Height of toilet seat is at least 17” from the floor
- Toilet flushes with a closed fist
- There is a coat hook between 30” and 48” from the floor
- The height of the sink/counter top is no more than 34” from the floor
- The faucet controls are no more than 17” from front edge of sink or counter top
- The faucets can be operated with a closed fist
- There is room for a wheelchair to roll under the sink (27” min clearance, 8” overhang, 9” toe space)
- Height of soap dispenser control is no more than 48” from floor, and can be reached from a chair
- Hand dryer or towel dispensers can be operated with a closed fist
- Hand dryer or towel dispenser controls are no more than 48” from floor
- Trash receptacles are positioned so they do not block the route of the door
- Lighting level is bright, and is adequate for mobility and reading signs
COMMUNICATION TECHNOLOGIES &
CUSTOMER SERVICE
- One or more public phones are available w/adjustable volume control
- Public phones have controls min 48” from floor, protruding < 4” from wall
- Acoustics are comfortable (no echoing, loud music, etc). Noise level = Low
- If a customer is unable to hear, other forms of communication include: writing pad
- Staff have received instructions on how to arrange ASL services upon request (in person or remote)
- If there are TVs or projected video, captioning is turned ‘on’ as default
- Auditory information is presented visually
- Menus are available in large print, Braille, and/or online.
- Visual information is presented audibly (staff will read printed materials, etc.)
- The establishment’s website is accessible to users of screen text readers
- The following alternate means are available for patrons to order, contact, or schedule: Text, on-line, phone
- All items are within reach, or assistance is offered to reach them
- If goods and services are not accessible, they are provided in alternative manner
Accessibility Ambassador review conducted by Megan Edwards, Alisa Alonge and Dave Reynolds on May 16, 2016