325 S. Sullivan, Spokane Valley, WA 99037
509-795-8194
www.ForzaCoffee.com
ACCESSIBILITY
FEATURES:
PARKING ON STREET
ACCESS TO TRANSIT
EXTERIOR PATHWAY &
SEATING
ENTRANCES
INTERIOR
SEATING
RESTROOM
COMMUNICATION
TECHNOLOGIES & CUSTOMER SERVICE
PARKING
This establishment has the following types of parking: Free lot
- There are 26 spaces on the premises
- Two are marked ‘reserved’, ‘handicapped’, ‘disabled’, etc.
- Two accessible parking spaces have 5’ access aisle
- One ‘van accessible’ parking space has 8’ access aisle
- Accessible parking spaces have signs that are not obstructed when a vehicle is parked there
- Surface is level, unbroken, firm, slip resistant, free of obstacles
ROUTE FROM NEAREST ACCESSIBLE PARKING AREA TO ACCESSIBLE ENTRANCE:
- Distance from nearest accessible parking to wheelchair accessible entrance is 40 feet.
- Route is at least 44 inches wide
- Surface is level, unbroken, firm, slip resistant, free of obstacles
- Route has curb ramps and curb cuts where needed
- Route is partially covered
- Lighting level is medium, and is adequate for mobility and reading signs
PARKING NOTES:
Designated accessible parking is to the left of the store as you face the front
Passenger Loading Zone
- There is no designated Passenger Loading Zone for the
establishment
ACCESS TO TRANSIT
- Establishment is located within the STA Service Area for
Paratransit
Access to STA Fixed Bus Route(s)
Route Number(s): 97 Stop Number = 3406 Southbound; 3396 Northbound
Intersection: South Sullivan Rd. at Fourth Avenue
There is a bench at the northbound bus stop
- Distance from nearest bus stop to wheelchair accessible entrance is 150 feet
- Route is at least 44 inches wide
- Surface is level, unbroken, firm, slip resistant, free of obstacles
- Route has curb ramps and curb cuts where needed
- Lighting level is bright in daytime, and is adequate for mobility and reading signs
TRANSIT NOTES:
It’s best to use sidewalk on east side of Sullivan
EXTERIOR
This establishment has exterior pathways or walkways
- Pathway is minimum 44 inches wide
- Surface is level, unbroken, firm, slip resistant, free of obstacles
- Pathway has curb ramps and curb cuts where needed
- Pathway is covered
- Lighting level is medium in daytime, and is adequate for mobility and reading signs
- There are tactile warning strips or high contrast paint at curb ramps, stairwells, building entrances, parking areas and pedestrian crossings
RAMPS/STAIRS
No ramps or stairs are needed to enter the establishment
MAIN ENTRANCE
- The establishment has one public entrances
- Ground or floor is level inside and outside entrance door
- Threshold of door is level.
- Door threshold is no more than ½” high
- As you enter, door opens (side to side, toward you, toward inside, other)
- Door has at least 32” clearance when door is open 90 degrees
- Door is easy to open, requiring 10 lbs or less of force (actual = 10 lbs)
- Lighting level is medium in daytime, and is adequate for mobility and reading signs
INTERIOR
- Hallways and aisles are at least 36” wide, or not less than 28” for 4 foot intervals
- There are locations that allow 60” space for a wheelchair to turn around
- Hallways and aisles are clear of obstacles, tripping hazards, objects protruding more than 4” or lower than 80”
- Lighting level is low, yet is adequate for mobility and reading signs
- Lowest service counter is no higher than 38” with a clear view from a sitting position and a check writing surface is no higher than 34” (actual = 32”)
ELEVATORS AND LIFTS
- No elevator or lift is needed as this business is on the ground
level
EMERGENCY PREPAREDNESS:
- There are signs to direct patrons to exits, area of refuge, fire extinguishers, fire alarm pulls
- Fire extinguishers are in employee areas
SEATING
- All seating areas in the common area can be accessed without steps
- Customers can maneuver between tables without bumping into chairs (36” aisles)
- There are two tables with legroom for wheelchair users [bottom of table = 27” to 34”]
- All tables and chairs can be moved or rearranged
- There is one round or oval table that can seat 5-9 individuals
- Lighting level is low, yet is adequate for mobility and reading menu / program
- An area is available with low visual stimulation
- There are spaces for companions to sit next to the wheelchair users
SEATING NOTES:
Floor in seating area has concrete and tile
RESTROOM
- There are two public restrooms in the establishment
- Users do not need to ask someone for a key to use the restroom
- Both restrooms have ‘wheelchair accessible’ signs
- Signage is on latch side of door between 48” and 60” from floor
- Restroom signs have high contrast, Braille, raised lettering, low glare
- Doors, handles, and levers can be operated with a closed fist
- Both restrooms are single use, with no stall needed
WOMEN’S RESTROOM
- Room door has at least 32” clearance when open 90 degrees
- Room is easy to open, requiring 5 lbs or less force to open (actual = 0 lbs)
- Room is at least 60” wide from side to side
- Room is at least 56” deep, front to back wall
- Door can be closed once a wheelchair is inside
- Grab bars are easily reachable behind toilet and on side wall nearest toilet
- Height of toilet seat is at least 17” from the floor
- Toilet flushes automatically or can be operated with a closed fist
- The height of the sink/counter top is no more than 34” from the floor
- The faucet controls are no more than 17” from front edge of sink or countertop
- The faucets can be operated automatically or with a closed fist
- There is room for a wheelchair to roll under the sink (27” min clearance, 8” overhang, 9” toe space)
- All pipes under the sink are covered to prevent injury or burns
- Height of soap dispenser control is no more than 48” from floor, and can be reached from a chair
- Hand dryer or towel dispensers can be operated automatically or with a closed fist
- Hand dryer or towel dispenser controls are no more than 48” from floor
- The bottom edge of the lowest mirror is no more than 40” from floor
- Trash receptacles are positioned so they do not block the route of the door
- Lighting level is low, yet is adequate for mobility and reading signs
MEN’S RESTROOM
- Room door has at least 32” clearance when open 90 degrees
- Room is easy to open, requiring 5 lbs or less force to open (actual = 0 lbs)
- Room is at least 60” wide from side to side
- Room is at least 56” deep, front to back wall
- Door can be closed once a wheelchair is inside
- Grab bars are easily reachable behind toilet and on side wall nearest toilet
- Height of toilet seat is at least 17” from the floor
- Toilet flushes automatically or can be operated with a closed fist
- The height of the sink/counter top is no more than 34” from the floor
- The faucet controls are no more than 17” from front edge of sink or countertop
- The faucets can be operated automatically or with a closed fist
- There is room for a wheelchair to roll under the sink (27” min clearance, 8” overhang, 9” toe space)
- All pipes under the sink are covered to prevent injury or burns
- Height of soap dispenser control is no more than 48” from floor, and can be reached from a chair
- Hand dryer or towel dispensers can be operated automatically or with a closed fist
- Hand dryer or towel dispenser controls are no more than 48” from floor
- The bottom edge of the lowest mirror is no more than 40” from floor
- Trash receptacles are positioned so they do not block the route of the door
- Lighting level is low, yet is adequate for mobility and reading signs
COMMUNICATION TECHNOLOGIES &
CUSTOMER SERVICE
- Acoustics are comfortable (no echoing, loud music, etc). Noise level = medium
- If a customer is unable to hear, other forms of communication include: writing pad, one employee signs ASL
- Staff have received instructions on how to arrange ASL services upon request (in person or remote)
- If there are TVs or projected video, captioning is turned ‘on’ as default
- Auditory information is presented visually
- Menus are available in large print, Braille, and/or online.
- Visual information is presented audibly (servers will read menus, etc.)
- The following alternate means are available for patrons to order, contact, or schedule: Phone
- Information is available on food allergies, sensitivities
- All items are within reach, or assistance is offered to reach them
- If goods and services are not accessible, they are provided in alternative manner
Accessibility Ambassador review conducted by Katrina Montemayor and Dave Reynolds on May 27, 2016