6607 N. Havana St., Spokane, WA 99217
509-467-5235
https://www.spokanehumanesociety.org
ACCESSIBILITY
FEATURES:
PARKING ON STREET
ACCESS TO TRANSIT
EXTERIOR PATHWAY &
SEATING
ENTRANCES
INTERIOR
SEATING
RESTROOM
COMMUNICATION
TECHNOLOGIES & CUSTOMER SERVICE
PARKING
This establishment has the following types of parking: free parking lot
- There is a total of 36 spaces on the premises
- One space is accessible and marked ‘reserved’, ‘handicapped’, ‘disabled’, etc.
- The reserved accessible space is in front of the Spay & Neuter clinic
- That accessible parking space has 5’ access aisle
- It is also ‘van accessible’ with an 8’ access aisle
- Surface is level, unbroken, firm, slip resistant, free of obstacles
ROUTE FROM NEAREST ACCESSIBLE PARKING AREA TO ACCESSIBLE ENTRANCE:
- Distance from nearest accessible parking to wheelchair accessible entrance is 60 feet.
- Route is at least 44 inches wide
- Route is partially covered
- Lighting is adequate for mobility and reading signs (Medium in daytime)
Passenger Loading Zone
- There is no designated Passenger Loading Zone for the
establishment
ACCESS TO TRANSIT
- This establishment is not located within the STA Service Area for Paratransit or fixed bus route
EXTERIOR
- There is a grassy service animal relief area in front of both the main building and the Spay & Neuter clinic
This establishment has exterior walkway
- Walkway is minimum 44 inches wide
- Walkway is partially covered at building entrance
- Lighting is adequate for mobility and reading signs (Medium in daytime)
EXTERIOR NOTES:
- Walkway is on the east side of the building
RAMPS/STAIRS
No ramps or stairs are needed to enter the establishment
MAIN ENTRANCE
- The establishment has one public entrance for the main building and one for the Spay & Neuter clinic
- These entrances are wheelchair accessible
- Ground or floor is level inside and outside entrance door
- Threshold of door is level.
- Door threshold is no more than ½” high
- As you enter, door opens toward you
- Door has at least 32” clearance when door is open 90 degrees
- Door is easy to open, requiring 10 lbs or less of force (at our visit = 6 lbs)
- Door handles can be operated with closed fist
- Lighting is adequate for mobility and reading signs (Low in daytime)
ENTRANCE NOTES:
- Main entrance to main building is on the east side of the building. Entrance to the Spay & Neuter clinic (which is across the parking lot to the north) is on the south side of the building.
INTERIOR
- Interior doors (aside from restrooms) have at least 32” clearance when the door is open at 90 degrees
- Interior doors are easy to open, requiring 5 lbs. or less of force
- Door handles can be operated with a closed fist
- Hallways and aisles are at least 36” wide, or not less than 28” for 4 foot intervals
- There are locations that allow 60” space for a wheelchair to turn around
- Hallways and aisles are clear of obstacles, tripping hazards, objects protruding more than 4” or lower than 80”
- Lowest service counter is no higher than 38” with a clear view from a sitting position and a check writing surface is no higher than 34”
- Lighting is adequate for mobility and reading signs (Medium)
INTERIOR NOTES:
- There is a small reception area as you enter the main building, as well as the Spay & Neuter clinic
- Signs include images, illustrations, or icons
EMERGENCY PREPAREDNESS:
- There are signs to direct patrons to exits
ELEVATORS AND LIFTS
- No elevator or lift is needed as this business is on the ground
level
SEATING
-
- Seating areas can be accessed without steps
- Customers can maneuver between tables without bumping into chairs (36” aisles)
- In reception area, chairs can be moved or rearranged
- The seating area has low visual stimulation
- The seating area has low or no background sound, and/ or sound-absorbing surfaces
- There are spaces for companions to sit next to wheelchair users
- Lighting is adequate for mobility and reading signs (Bright)
RESTROOM
- There are two public restrooms in the main building and two in the Spay & Neuter clinic
- Users do not need to ask for a key to use the restrooms
- All four restrooms are “family”, “unisex”, or “assisted use”
- Doors, handles, and levers can be operated with a closed fist in Spay & Neuter clinic
RESTROOM IN MAIN BUILDING
- Room has one toilet so does not need a separate stall.
- Door has at least 32” clearance when open 90 degrees
- Door is easy to open, requiring 5 lbs or less force to open
- Door opens to the inside
- Room is at least 60” wide from side to side
- Room is at least 56” deep, front to back wall
- Grab bars are easily reachable behind toilet and on side wall nearest toilet
- Height of toilet seat is at least 17” from the floor
- Toilet flushes with a closed fist
- The height of the sink/counter top is no more than 34” from the floor
- The faucet controls are no more than 17” from front edge of sink or counter top
- The faucets can be operated with a closed fist
- There is room for a wheelchair to roll under the sink
- Height of soap dispenser control is no more than 48” from floor
- Hand dryer or towel dispensers can be operated with a closed fist
- Hand dryer or towel dispenser controls are no more than 48” from floor
- Trash receptacles are positioned so they do not block the route of the door
- Lighting is adequate for mobility and reading signs (Bright)
RESTROOM IN SPAY & NEUTER CLINIC
- Restroom in Spay & Neuter clinic has one toilet so separate stalls are not needed.
- Door has at least 32” clearance when open 90 degrees
- Room is easy to open, requiring 5 lbs or less force to open
- Accessible stall door has at least 32” clearance when open 90 degrees
- Door opens to the inside
- Door can be opened, closed, and latched with a closed fist
- Room is at least 60” wide from side to side
- Room is at least 56” deep, front to back wall
- Door can be closed once a wheelchair is inside
- Grab bars are easily reachable behind toilet and on side wall nearest toilet
- Height of toilet seat is at least 17” from the floor
- Toilet flushes automatically or can be operated with a closed fist
- There is a coat hook between 30” and 48” from the floor
- The height of the sink/counter top is no more than 34” from the floor
- The faucet controls are no more than 17” from front edge of sink or counter top
- The faucets can be operated automatically or with a closed fist
- There is room for a wheelchair to roll under the sink
- All pipes under the sinks are covered to prevent injury or burns
- Height of soap dispenser control is no more than 48” from floor, and can be reached from a chair
- Hand dryer or towel dispensers can be operated automatically or with a closed fist
- Hand dryer or towel dispenser controls are no more than 48” from floor
- Trash receptacles are positioned so they do not block the route of the door
- Lighting is adequate for mobility and reading signs (Bright)
COMMUNICATION TECHNOLOGIES &
CUSTOMER SERVICE
- One or more public phones are available w/adjustable volume control
- Public phones have controls min 48” from floor, protruding < 4” from wall
- Acoustics are comfortable (no echoing, loud music, etc). Noise level = medium
- If a customer is unable to hear, other forms of communication include: writing pad
- Auditory information is presented visually
- Visual information is presented audibly (servers will read menus, etc.)
- The following alternate means are available for patrons to order, contact, or schedule: on-line, phone
- All items are within reach, or assistance is offered to reach them
- If goods and services are not accessible, they are provided in alternative manner
Accessibility Ambassador review conducted on August 9, 2016.