Spokane Humane Society & Spay & Neuter Clinic


6607 N. Havana St., Spokane, WA 99217
509-467-5235
https://www.spokanehumanesociety.org

The logo of the clinic and the business hours are printed on the single door. A thin window with a few signs just to the right of the single door.

ACCESSIBILITY
FEATURES:

PARKING ON STREET
ACCESS TO TRANSIT
EXTERIOR PATHWAY &
SEATING

ENTRANCES
INTERIOR
SEATING
RESTROOM
COMMUNICATION
TECHNOLOGIES & CUSTOMER SERVICE

PARKING

This establishment has the following types of parking: free parking lot

  • There is a total of 36 spaces on the premises
  • One space is accessible and marked ‘reserved’, ‘handicapped’, ‘disabled’, etc.
  • The reserved accessible space is in front of the Spay & Neuter clinic
  • That accessible parking space has 5’ access aisle
  • It is also ‘van accessible’ with an 8’ access aisle
  • Surface is level, unbroken, firm, slip resistant, free of obstacles

ROUTE FROM NEAREST ACCESSIBLE PARKING AREA TO ACCESSIBLE ENTRANCE:

  • Distance from nearest accessible parking to wheelchair accessible entrance is 60 feet.
  • Route is at least 44 inches wide
  • Route is partially covered
  • Lighting is adequate for mobility and reading signs (Medium in daytime)

Passenger Loading Zone

  • There is no designated Passenger Loading Zone for the
    establishment

ACCESS TO TRANSIT

  • This establishment is not located within the STA Service Area for Paratransit or fixed bus route

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EXTERIOR

 

  • There is a grassy service animal relief area in front of both the main building and the Spay & Neuter clinic

This establishment has exterior walkway

  • Walkway is minimum 44 inches wide
  • Walkway is partially covered at building entrance
  • Lighting is adequate for mobility and reading signs (Medium in daytime)

EXTERIOR NOTES:

  • Walkway is on the east side of the building

RAMPS/STAIRS

No ramps or stairs are needed to enter the establishment

MAIN ENTRANCE

  • The establishment has one public entrance for the main building and one for the Spay & Neuter clinic
  • These entrances are wheelchair accessible
  • Ground or floor is level inside and outside entrance door
  • Threshold of door is level.
  • Door threshold is no more than ½” high
  • As you enter, door opens toward you
  • Door has at least 32” clearance when door is open 90 degrees
  • Door is easy to open, requiring 10 lbs or less of force (at our visit = 6 lbs)
  • Door handles can be operated with closed fist
  • Lighting is adequate for mobility and reading signs (Low in daytime)

ENTRANCE NOTES:

  • Main entrance to main building is on the east side of the building. Entrance to the Spay & Neuter clinic (which is across the parking lot to the north) is on the south side of the building.

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INTERIOR

  • Interior doors (aside from restrooms) have at least 32” clearance when the door is open at 90 degrees
  • Interior doors are easy to open, requiring 5 lbs. or less of force
  • Door handles can be operated with a closed fist
  • Hallways and aisles are at least 36” wide, or not less than 28” for 4 foot intervals
  • There are locations that allow 60” space for a wheelchair to turn around
  • Hallways and aisles are clear of obstacles, tripping hazards, objects protruding more than 4” or lower than 80”
  • Lowest service counter is no higher than 38” with a clear view from a sitting position and a check writing surface is no higher than 34”
  • Lighting is adequate for mobility and reading signs (Medium)

INTERIOR NOTES:

  • There is a small reception area as you enter the main building, as well as the Spay & Neuter clinic
  • Signs include images, illustrations, or icons

 

EMERGENCY PREPAREDNESS:

  • There are signs to direct patrons to exits

ELEVATORS AND LIFTS

  • No elevator or lift is needed as this business is on the ground
    level

SEATING

    • Seating areas can be accessed without steps
    • Customers can maneuver between tables without bumping into chairs (36” aisles)
    • In reception area, chairs can be moved or rearranged
    • The seating area has low visual stimulation
    • The seating area has low or no background sound, and/ or sound-absorbing surfaces
    • There are spaces for companions to sit next to wheelchair users
    • Lighting is adequate for mobility and reading signs (Bright)

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RESTROOM

  • There are two public restrooms in the main building and two in the Spay & Neuter clinic
  • Users do not need to ask for a key to use the restrooms
  • All four restrooms are “family”, “unisex”, or “assisted use”
  • Doors, handles, and levers can be operated with a closed fist in Spay & Neuter clinic

RESTROOM IN MAIN BUILDING

  • Room has one toilet so does not need a separate stall.
  • Door has at least 32” clearance when open 90 degrees
  • Door is easy to open, requiring 5 lbs or less force to open
  • Door opens to the inside
  • Room is at least 60” wide from side to side
  • Room is at least 56” deep, front to back wall
  • Grab bars are easily reachable behind toilet and on side wall nearest toilet
  • Height of toilet seat is at least 17” from the floor
  • Toilet flushes with a closed fist
  • The height of the sink/counter top is no more than 34” from the floor
  • The faucet controls are no more than 17” from front edge of sink or counter top
  • The faucets can be operated with a closed fist
  • There is room for a wheelchair to roll under the sink
  • Height of soap dispenser control is no more than 48” from floor
  • Hand dryer or towel dispensers can be operated with a closed fist
  • Hand dryer or towel dispenser controls are no more than 48” from floor
  • Trash receptacles are positioned so they do not block the route of the door
  • Lighting is adequate for mobility and reading signs (Bright)

RESTROOM IN SPAY & NEUTER CLINIC

  • Restroom in Spay & Neuter clinic has one toilet so separate stalls are not needed.
  • Door has at least 32” clearance when open 90 degrees
  • Room is easy to open, requiring 5 lbs or less force to open
  • Accessible stall door has at least 32” clearance when open 90 degrees
  • Door opens to the inside
  • Door can be opened, closed, and latched with a closed fist
  • Room is at least 60” wide from side to side
  • Room is at least 56” deep, front to back wall
  • Door can be closed once a wheelchair is inside
  • Grab bars are easily reachable behind toilet and on side wall nearest toilet
  • Height of toilet seat is at least 17” from the floor
  • Toilet flushes automatically or can be operated with a closed fist
  • There is a coat hook between 30” and 48” from the floor
  • The height of the sink/counter top is no more than 34” from the floor
  • The faucet controls are no more than 17” from front edge of sink or counter top
  • The faucets can be operated automatically or with a closed fist
  • There is room for a wheelchair to roll under the sink
  • All pipes under the sinks are covered to prevent injury or burns
  • Height of soap dispenser control is no more than 48” from floor, and can be reached from a chair
  • Hand dryer or towel dispensers can be operated automatically or with a closed fist
  • Hand dryer or towel dispenser controls are no more than 48” from floor
  • Trash receptacles are positioned so they do not block the route of the door
  • Lighting is adequate for mobility and reading signs (Bright)

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COMMUNICATION TECHNOLOGIES &
CUSTOMER SERVICE

  • One or more public phones are available w/adjustable volume control
  • Public phones have controls min 48” from floor, protruding < 4” from wall
  • Acoustics are comfortable (no echoing, loud music, etc). Noise level = medium
  • If a customer is unable to hear, other forms of communication include: writing pad
  • Auditory information is presented visually
  • Visual information is presented audibly (servers will read menus, etc.)
  • The following alternate means are available for patrons to order, contact, or schedule: on-line, phone
  • All items are within reach, or assistance is offered to reach them
  • If goods and services are not accessible, they are provided in alternative manner

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Accessibility Ambassador review conducted on August 9, 2016.