C & H Foreign Auto


E. 620 N. Foothills Dr., Spokane, WA 99207
509-487-9683
http://candhforeignauto.com


ACCESSIBILITY
FEATURES:

PARKING ON STREET
ACCESS TO TRANSIT
EXTERIOR PATHWAY &
SEATING

ENTRANCES
INTERIOR
SEATING
RESTROOM
COMMUNICATION
TECHNOLOGIES & CUSTOMER SERVICE

PARKING

This establishment has the following types of parking: free lot, free street

  • There is a total of 25 spaces on the premises
  • One is marked ‘reserved’, ‘handicapped’, ‘disabled’, etc.
  • The accessible parking space has 5’ access aisle
  • The ‘van accessible’ parking space has 8’ access aisle
  • Accessible parking spaces have signs that are not obstructed when a vehicle is parked there
  • Surface is level, unbroken, firm, slip resistant, free of obstacles

ROUTE FROM NEAREST ACCESSIBLE PARKING AREA TO ACCESSIBLE ENTRANCE:

  • Distance from nearest accessible parking to wheelchair accessible entrance is 35 feet.
  • Route is at least 44 inches wide
  • Surface is level, unbroken, firm, slip resistant, free of obstacles
  • Route has curb ramps and curb cuts where needed
  • Route is partially covered
  • Lighting level is medium in daytime, and is adequate for mobility and reading signs

PARKING NOTES:

  • Accessible parking is in lot on north side of building
  • There is a covered passenger loading zone on the east side of the building

Passenger Loading Zone

  • There is no designated Passenger Loading Zone for the
    establishment

ACCESS TO TRANSIT

  • Establishment is located within the STA Service Area for
    Paratransit

Access to STA Fixed Bus Route(s)

1) Route Number(s): 26 & 28

Stop Number 1620 Northbound / 1658 Southbound

Stops are on Hamilton St., south of N. Foothills Drive

  • Distance from nearest bus stop to wheelchair accessible entrance is 860 feet
  • Route is at least 44 inches wide
  • Surface is level, firm, slip resistant, free of obstacles
  • Lighting level is bright in daytime, and is adequate for mobility and reading signs

TRANSIT NOTES:

  • Best route is to follow sidewalk on south side of N. Foothills Drive.

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EXTERIOR

This establishment does not have an exterior pathway with outdoor seating

Pathway is minimum 44 inches wide
Surface is level, unbroken, firm, slip resistant, free of
obstacles
Pathway has curb ramps and curb cuts where needed
Pathway is partially covered
Lighting level is medium in daytime, and is adequate for mobility and
reading signs
There are tactile warning strips or high contrast paint at curb
ramps
There is grass to the west of the building for service animal relief area (grass along edge of parking lot)

RAMPS/STAIRS

No ramps or stairs are needed to enter the establishment

MAIN ENTRANCE

  • The establishment has one public entrance
  • The main entrance is wheelchair accessible
  • Ground or floor is level inside and outside entrance door
  • Threshold of door is level.
  • Door threshold is no more than ½” high
  • As you enter, door opens toward you
  • Door has at least 32” clearance when door is open 90 degrees
  • Door handles can be operated with closed fist
  • Lighting level is medium in daytime, and is adequate for mobility and reading signs

ENTRANCE NOTES:

Main entrance is on east side of building, near northeast corner

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INTERIOR

  • Hallways and aisles are at least 36” wide, or not less than 28” for 4 foot intervals
  • There are locations that allow 60” space for a wheelchair to turn around
  • Hallways and aisles are clear of obstacles, tripping hazards, objects protruding more than 4” or lower than 80”
  • Lighting level is medium in daytime, and is adequate for mobility and reading signs
  • Lowest service counter is no higher than 38” with a clear view from a sitting position and a check writing surface is no higher than 34” (actual = 30”)

ELEVATORS AND LIFTS

  • No elevator or lift is needed as this business is on the ground level

SEATING

  • Seating in the common area can be accessed without steps
  • Lighting level is bright in daytime, and is adequate for mobility and reading
  • The seating area has low or no background sound
  • There are spaces for companions to sit next to the wheelchair users

SEATING NOTES:

  • Seating is in front reception area

EMERGENCY PREPAREDNESS:

  • Fire extinguishers are mounted no higher than 48”

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RESTROOM

  • There is one public restroom in the establishment
  • Users do not need to ask someone for a key to use the restroom
  • The restroom has ‘wheelchair accessible’ signage
  • The accessible restroom is designated “family”, “unisex”, or “assisted use”
  • Signage is on latch side of door between 48” and 60” from floor
  • Restroom signs have high contrast, Braille, raised lettering, low glare
  • Doors, handles, and levers can be operated with a closed fist
  • Door has at least 32” clearance when open 90 degrees
  • Door is easy to open, requiring 5 lbs or less force to open
  • There is one toilet, so no stall is needed
  • Room is at least 60” wide from side to side
  • Room is at least 56” deep, front to back wall
  • Room door can be closed once a wheelchair is inside
  • Grab bars are easily reachable behind toilet and on side wall nearest toilet
  • Height of toilet seat is at least 17” from the floor
  • Toilet flush can be operated with a closed fist
  • The height of the sink/counter top is no more than 34” from the floor
  • The faucet controls are no more than 17” from front edge of sink or counter top
  • The faucets can be operated with a closed fist
  • There is room for a wheelchair to roll under the sink (27” min clearance, 8” overhang, 9” toe space)
  • Height of soap dispenser control is no more than 48” from floor, and can be reached from a chair
  • Hand dryer or towel dispensers can be operated automatically or with a closed fist
  • Hand dryer or towel dispenser controls are no more than 48” from floor
  • Shelves to set items are no more than 48” from floor
  • Trash receptacles are positioned so they do not block the route of the door
  • Lighting level is medium in daytime, and is adequate for mobility and reading signs

RESTROOM NOTES:

  • The restroom is located down the hall next to the reception room service counter

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COMMUNICATION TECHNOLOGIES &
CUSTOMER SERVICE

  • One or more public phones are available w/adjustable volume control
  • Public phones have controls min 48” from floor, protruding < 4” from wall
  • Acoustics are comfortable (no echoing, loud music, etc). Noise level = Low
  • If a customer is unable to hear, other forms of communication include: writing pad
  • Auditory information is presented visually
  • Visual information is presented audibly (employees will read documents, etc.)
  • The establishment’s website is accessible to users of screen text readers
  • The following alternate means are available for patrons to order, contact, or schedule: phone, online form
  • All items are within reach, or assistance is offered to reach them
  • If goods and services are not accessible, they are provided in alternative manner

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Accessibility Ambassador review conducted by Alisa Rudolph and Dave Reynolds on August 31, 2016